Frequently asked questions
We’re here to help
Drive Practice support.
Find quick answers about timing a drive, adding practice manually, day and night totals, profiles, optional Auto Detect, permissions, and iCloud sharing.
Contact support
Need a human answer?
Email kickhard.kicksmart@gmail.com. Include the app version from Settings → Privacy & About, your device model, and your iOS or iPadOS version. Please do not send sensitive location data or an entire driving log unless specifically requested.
Step-by-step checks
Troubleshooting
The timer or Live Activity is not updating
- Open Drive Practice and confirm the drive is still running.
- Check that Notifications and Live Activities are allowed for Drive Practice in iOS Settings.
- Return to the app and stop/restart the practice timer if the status remains stale.
- Restart the device if iOS continues to show old Live Activity content.
Day/night totals do not look right
- Open iOS Settings → Privacy & Security → Location Services → Drive Practice.
- Allow Location access appropriate to the features you use and enable Precise Location.
- Check the date and time zone on the device.
- Remember that totals recorded without Location use an estimate.
Automatic detection does not start
- Confirm automatic detection is enabled and a compatible in-car beacon is paired and powered.
- Allow Bluetooth, Motion & Fitness, Location, and Notifications when prompted.
- Test this feature on a physical iPhone; beacon and background behavior cannot be fully verified in the simulator.
- You can always start the timer manually while automatic detection is unavailable.
A detected drive is waiting for review
- Wait until the vehicle is safely parked before reviewing the session.
- Open the post-drive notification or the pending review inside Drive Practice.
- Choose Add to Records if it was supervised practice, or Not Practice to discard it.
iCloud records are not syncing
- Confirm the device is signed in to iCloud and iCloud Drive is enabled.
- Confirm Drive Practice is allowed to use iCloud.
- Connect to the internet, reopen the app, and allow time for CloudKit to sync.
- If a shared log is involved, confirm the invitation was accepted with the intended Apple Account.
You stay in control
What the permissions are for
Location
Local sunrise/sunset calculations, the running timer, and movement confirmation for optional automatic detection.
Motion & Fitness
Helps recognize automotive activity when you choose optional automatic detection.
Bluetooth
Finds and configures a compatible in-car beacon for optional beacon-assisted detection.
Notifications
Reports that background recording started and reminds you to review after it ends. No response is required while driving.
iCloud
Syncs records across your devices and supports a private shared family log when enabled.
None required for manual entry
You can decline optional permissions and continue to create profiles and record durations manually.
Compatibility
Requirements
- iOS 17 or later, or iPadOS 17 or later.
- Some features require iCloud, Location, Motion & Fitness, Bluetooth, or Notifications.
- Optional beacon-assisted detection requires compatible Bluetooth beacon hardware.
- Automatic detection and background behavior are best tested on a physical iPhone.
- Auto Detect requires the beacon to be paired and powered, required permissions to be granted, and qualifying vehicle evidence to be available.
Publisher
Contact details
Support provider: Qijia Liu
Email: kickhard.kicksmart@gmail.com
For details about data handling, read the Drive Practice Privacy Policy.